Quality management ensures that an organizationproduct or service is （73）。It ..

2016年下半年上午试卷综合知识

第 74 题


章/节	专业英语

Quality management ensures that an organization,product or service is （73）。It has four main components:quality planning,quality assurance,quality control and quality （74）。

A. improvement

B. change

C. spiral

D. evolution

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