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2019年下半年 上午试卷 综合知识
第 72 题
章/节 专业英语  
 
 
( )provides guidance for the development and improvement of capabilities for introducing new and changed service into supported environment.
 
  A.  Service strategy
 
  B.  Service transition
 
  C.  Service design
 
  D.  Service operation
 
 




 
 
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